Responsible Gaming at 2223bet

01 Our Commitment to Safe Play

2223bet is committed to providing a safe, fair, and responsible online gambling environment for all players in Bangladesh. We recognise that the vast majority of our players enjoy betting as a leisure activity without any harmful consequences. However, we also understand that for a small number of individuals, gambling can become problematic — and we take our responsibility in those situations very seriously.

Our responsible gaming programme is built on four core principles: prevention, education, early intervention, and ongoing support. Prevention means putting robust tools in place before problems arise. Education means ensuring players understand the risks of gambling and how our platform works. Early intervention means identifying at-risk behaviour through data monitoring and reaching out proactively. Ongoing support means being available around the clock to assist any player who needs help.

We view responsible gaming not as a regulatory obligation but as a genuine part of how we operate. Every feature, bonus, and game on the 2223bet platform is designed with player welfare in mind. Promotional offers are always subject to fair terms, odds are clearly displayed, and we never encourage players to chase losses or increase their stakes beyond their comfortable means.

02 Age Restriction — 18+ Only

The 2223bet platform is strictly for adults aged 18 and above. Gambling is an adult activity, and it is illegal for anyone under the age of 18 to open an account, place a wager, or participate in any game on this platform. 2223bet enforces a strict age verification policy as part of the account registration and Know Your Customer (KYC) process.

All new users are required to confirm their date of birth at registration. Before any withdrawal can be processed, users must complete full identity verification by submitting a valid government-issued photo identification document — such as a National Identity Card (NID), passport, or driving licence issued in Bangladesh — along with proof of age. Any account found to belong to a user under the age of 18 will be immediately suspended, and any funds in the account will be handled in accordance with applicable legal requirements.

Protecting Minors in Your Household

If you share a device with family members, including younger siblings or children, we strongly encourage you to take the following precautions to prevent minors from accessing the 2223bet platform:

• Always log out of your 2223bet account when you finish a session. Never save your password on a shared device.
• Enable parental control software on shared computers, tablets, and mobile phones. Many Android devices — the most common platform among Bangladeshi players — support parental control profiles.
• Keep your login credentials strictly private. Do not share your username or password with anyone, including family members.
• If you suspect a minor has gained access to your account, contact us immediately at [email protected] so we can investigate and take appropriate action.

03 Deposit Limits

Setting a deposit limit is one of the simplest and most effective responsible gaming measures available on the 2223bet platform. Deposit limits allow you to pre-commit to a maximum amount you are comfortable depositing over a defined time period, removing the temptation to deposit more than planned in the heat of a session.

2223bet offers three deposit limit intervals — daily, weekly, and monthly. You can set limits for one or all three intervals simultaneously. For example, you might set a daily limit of ৳1,000, a weekly limit of ৳5,000, and a monthly limit of ৳15,000. Once a limit is reached, further deposits will be declined until the relevant period resets.

How Limit Changes Work

• Lowering a limit: Takes effect immediately. The new, lower limit applies from the moment you confirm the change in your account settings.
• Increasing a limit: Subject to a mandatory 24-hour cooling period before the higher limit takes effect. This is a deliberate safeguard to prevent impulsive decisions made during a session from immediately undermining your longer-term spending plan.
• Removing a limit entirely: Also subject to the 24-hour cooling period. You will receive a confirmation notification when the cooling period begins.

04 Time-Out & Cool-Off Features

Sometimes the most responsible thing a player can do is simply step away for a while. 2223bet provides two distinct time-based tools that allow you to do exactly that — without permanently closing your account.

Reality Check Prompts

You can set a reality check interval in your account settings — for example, every 30 minutes, every hour, or every 2 hours. At the end of each interval, a notification will appear on screen showing you how long you have been playing in the current session, your net win or loss for the session, and the option to either continue playing or log out. Reality checks are a lightweight but effective nudge to stay aware of time and money spent.

Session Time Limits

You can set a hard maximum on how long a single login session can last. Once the limit is reached, you will be automatically logged out and will not be able to log back in for a configurable period. This is particularly useful for players who find themselves losing track of time during longer playing sessions.

Cool-Off Period

A cool-off period is a short voluntary break from active gambling. During a cool-off period, you cannot place bets or make deposits, but you can still log in to view your account history and request a withdrawal of any available balance. Cool-off options on 2223bet include:

• 24 hours
• 48 hours
• 7 days
• 30 days

Cool-off periods activate immediately upon confirmation and cannot be shortened once applied. After the cool-off period expires, your account returns to normal standing automatically. No further action is needed to resume play.

05 Self-Exclusion

Self-exclusion is the strongest voluntary protection tool available on the 2223bet platform. When you self-exclude, your account is fully suspended for the duration of your chosen exclusion period. You will not be able to log in, place bets, make deposits, or receive any marketing communications from 2223bet during this time.

Self-exclusion is the right choice if you feel that your gambling has moved beyond comfortable recreation and is beginning to affect your finances, relationships, mental health, or daily responsibilities. We strongly encourage any player who is experiencing these feelings to take this step without hesitation.

Self-Exclusion Periods

• 6 months — suitable for players who want a significant break to reassess their relationship with gambling.
• 1 year — recommended for players who are concerned their gambling is becoming harmful.
• 5 years — for players who want a long-term commitment to stopping.
• Permanent exclusion — for players who wish to close their account and never return. This is irreversible.

What Happens During Self-Exclusion

• Your account is immediately suspended. All active bets at the time of exclusion are settled and the outcomes applied; any resulting winnings are credited to your balance.
• You may request withdrawal of your available balance at any time during the exclusion period by contacting [email protected].
• All marketing emails, SMS promotions, and in-platform bonus notifications are stopped immediately.
• If you attempt to create a new account during your exclusion period, the new account will be identified and closed. Self-exclusion applies across all 2223bet platforms and interfaces.

Returning After Self-Exclusion

For exclusion periods of 6 months, 1 year, or 5 years, you may request reinstatement after the exclusion period has expired. Reinstatement is not automatic — you must contact the support team, complete an identity verification check, and confirm your intent to return to the platform. A mandatory 24-hour reflection period applies before access is restored. This process is in place to ensure that returning players have genuinely reconsidered their decision and are doing so with full clarity.

06 Signs of Problem Gambling

Problem gambling rarely develops overnight. It typically starts as a gradual shift in behaviour — spending a little more time or money than intended, feeling restless when not gambling, or starting to think about how to recover recent losses. Recognising these signs early is the most effective way to prevent gambling from becoming seriously harmful.

The following are recognised warning signs that your gambling may be moving from recreational to problematic. These are not a clinical diagnosis — they are practical indicators that warrant honest self-reflection and, if several apply, a conversation with our support team or a professional counselling service.

• Gambling with money intended for essential expenses such as rent, food, utilities, or school fees.
• Borrowing money — from family, friends, or financial institutions — specifically to fund gambling activity.
• Feeling an urgent compulsion to gamble and finding it difficult to stop once you have started.
• Increasing the size of your bets to achieve the same level of excitement you previously felt with smaller amounts.
• Spending a significant amount of time thinking about gambling — replaying past bets, planning future sessions, or calculating how to win back losses.
• Concealing the extent of your gambling from family members, friends, or colleagues.
• Feeling anxious, irritable, or depressed when you are unable to gamble or after a losing session.
• Chasing losses — placing additional bets in an attempt to recover money already lost.
• Neglecting work responsibilities, family obligations, or social commitments due to time spent gambling.
• Gambling as a way to escape stress, anxiety, loneliness, or other emotional difficulties.

If you recognise three or more of the above signs in your own behaviour, we strongly encourage you to use the 2223bet self-exclusion tool and reach out to our support team. You do not need to be in a crisis to ask for help — early intervention is always more effective than waiting until the situation becomes serious.

07 Self-Assessment Checklist

Answer the following questions honestly. If you answer "yes" to several of them, it may be a signal that gambling is playing a larger role in your life than is healthy.

08 Getting Help & Support

If gambling is causing harm to you or someone you care about, reaching out is the most important step you can take. 2223bet's support team is available around the clock to assist with account restrictions, self-exclusion activation, and referrals to specialist support resources.

Contact 2223bet Support

Our responsible gaming team can help you activate any of the tools described on this page, review your account activity, and provide guidance on the appropriate next steps. All responsible gaming enquiries are handled with complete confidentiality.

• Email: [email protected]
• Subject line: Responsible Gaming — [Your Registered Username]
• Response time: Within 1 business day; urgent self-exclusion requests are actioned immediately upon receipt
• Operating hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)

For Players Experiencing a Gambling Crisis

If you or someone you know is in immediate financial distress or psychological crisis linked to gambling, please do not wait — contact the 2223bet support team right now and request immediate self-exclusion. Our team will action the request without delay.

In addition to our internal support, we encourage players to speak with professional counselling services. Problem gambling is a recognised condition, and qualified counsellors can provide the kind of structured, confidential support that goes beyond what a platform support team can offer. Speaking to a counsellor does not affect your account status in any way.