Your Privacy at 2223bet — Our Commitment
This Privacy Policy explains exactly what personal data 2223bet collects when you use our platform, how that data is used, how it is protected, and what rights you hold over your own information. We believe in full transparency.
How 2223bet Protects Your Data
We handle your personal information with care, professionalism, and a genuine respect for your right to privacy. Here are the six principles that guide our approach.
256-Bit SSL Encryption
Every data transmission between your device and the 2223bet platform is protected by 256-bit SSL encryption. Your login credentials, payment details, and personal information are never sent in plain text across our network.
We Never Sell Your Data
2223bet does not sell, rent, or trade your personal data to third parties for marketing purposes under any circumstances. Your information is used solely to operate, improve, and secure the platform services you use.
Your Data, Your Rights
You have the right to access, correct, and request deletion of your personal data at any time. Contact our support team at any hour to exercise these rights. We will respond to verified requests within 72 hours.
Minimal Data Collection
We collect only the data that is strictly necessary to provide our services, comply with legal obligations, and prevent fraud. We do not collect data for speculative future use. Data collection is purposeful and proportionate.
Defined Retention Periods
We retain your personal data only for as long as it is needed to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. Data no longer needed is securely deleted or anonymised.
Responsible Gaming Safeguards
Data collected on the 2223bet platform includes responsible gaming signals — such as session duration and deposit frequency — which are monitored to identify at-risk players and trigger appropriate safeguards. This data is never used for commercial profiling.
01 Overview & Scope
This Privacy Policy ("Policy") is published by 2223bet ("we", "us", "our", "the Company") and applies to all personal data collected, processed, stored, and transmitted through the 2223bet website at https://2223bet.bet and all associated services, mobile-optimised interfaces, and communication channels operated by 2223bet.
This Policy governs the personal data of all individuals who interact with the 2223bet platform, including registered account holders, visitors who browse the site without registering, and individuals who contact our support team. By using the 2223bet platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
This Policy should be read alongside the 2223bet Terms & Conditions and Responsible Gaming policy, both of which contain additional provisions relevant to how we manage your account and your obligations as a user.
02 Data We Collect
2223bet collects personal data from you through several channels: directly from you when you register an account or interact with the platform, automatically as you use our services, and from third parties such as payment processors and identity verification providers where necessary. The categories of data we collect are set out below.
Data You Provide Directly
- Registration data: Full legal name, date of birth, email address, mobile phone number, and account login credentials (username and hashed password).
- Identity verification documents: Government-issued photo identification (national identity card, passport, or driving licence), proof of address, and in some cases a selfie photograph for biometric verification.
- Payment information: Mobile banking account identifiers (bKash, Nagad, Rocket, Upay numbers), bank account details for BRAC Bank, Dutch-Bangla Bank, City Bank, Islami Bank, Sonali Bank, and card details for Visa and Mastercard transactions. Note: full card numbers are never stored on 2223bet servers — card data is tokenised by the payment processor.
- Communications: Any messages, emails, or live chat conversations you send to the 2223bet support team, including the content of those messages and your contact details.
- Responsible gaming preferences: Deposit limit settings, self-exclusion requests, cooling-off period selections, and reality check intervals you configure in your account settings.
Data Collected Automatically
- Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers.
- Usage data: Pages visited, features used, games played, bet amounts, session start and end times, click paths, search queries entered within the platform, and error logs.
- Transaction data: A full record of all deposits, withdrawals, bonus credits, wagers, game results, and account balance changes throughout the lifetime of your account.
- Geolocation data: Approximate location data derived from your IP address. We do not collect precise GPS coordinates unless you explicitly grant that permission on a supported device.
- Cookie and tracking data: Information stored in or retrieved from cookies, web beacons, and similar technologies as described in the Cookies section of this Policy.
03 How We Use Your Data
2223bet uses personal data for specific, documented purposes. We do not process your data in ways that are incompatible with the purpose for which it was collected. The primary purposes for which we use your data are as follows:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration data, contact details | Contract performance |
| Identity and age verification (KYC) | ID documents, date of birth, selfie | Legal obligation |
| Processing deposits and withdrawals | Payment information, transaction data | Contract performance |
| Fraud prevention and security monitoring | Device data, IP address, usage data | Legitimate interest |
| Responsible gaming monitoring | Session data, deposit patterns, RG preferences | Legal obligation / legitimate interest |
| Customer support | Communications, account data | Contract performance |
| Platform analytics and improvement | Usage data, device data (anonymised) | Legitimate interest |
| Marketing communications (opted-in users only) | Email address, communication preferences | Consent |
| Legal and regulatory compliance | All categories as required | Legal obligation |
Marketing Communications
2223bet will only send you promotional emails, SMS notifications, or in-platform messages about bonuses, seasonal offers (such as Eid promotions or Pohela Boishakh specials), and new game launches if you have explicitly opted in to receive such communications during registration or through your account settings. You may withdraw your marketing consent at any time by updating your communication preferences in your account dashboard or by contacting the support team. Withdrawal of marketing consent does not affect your ability to use the platform.
Automated Decision-Making
2223bet uses automated systems to detect suspicious activity, identify potential underage users, flag bonus abuse patterns, and monitor responsible gaming signals. Where an automated process results in an action affecting your account — such as a withdrawal hold or account review flag — you have the right to request human review of that decision by contacting our compliance team at [email protected].
04 Data Sharing & Disclosure
2223bet does not sell, rent, or trade your personal data to any third party for commercial purposes. We share data only in the specific, limited circumstances described below, and only to the extent necessary for the stated purpose.
Service Providers and Data Processors
We engage carefully selected third-party service providers who process personal data on our behalf under strict contractual data processing agreements. These providers include:
- Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and card network processors who receive payment identifiers and transaction amounts necessary to complete financial transactions.
- KYC and identity verification providers: Third-party identity verification services that process ID document images and biometric data to confirm your age and identity.
- Game studios: Licensed providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive the minimum account data required to deliver game sessions (typically a pseudonymous session token and account balance).
- Cloud infrastructure providers: Server and data storage providers who host the 2223bet platform infrastructure under appropriate data security standards.
- Analytics providers: Platform analytics tools that receive anonymised or aggregated usage data for the purpose of improving platform performance and user experience.
Legal and Regulatory Disclosure
2223bet may disclose your personal data to law enforcement agencies, regulatory authorities, or courts where required to do so by applicable law, a valid legal order, or where we reasonably believe disclosure is necessary to prevent fraud, protect the safety of users, or defend our legal rights. We will notify you of any such disclosure where we are legally permitted to do so.
Business Transfers
In the event that 2223bet undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and the applicable privacy terms will continue to protect your data through the transition period.
05 Cookies & Tracking Technologies
The 2223bet platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, to keep your session active while you are logged in, and to understand how users interact with the platform so we can continuously improve it.
Types of Cookies We Use
- Strictly necessary cookies: These cookies are essential for the platform to function. They enable core features such as session management, login state persistence, security tokens, and basic navigation. These cookies cannot be disabled without breaking platform functionality.
- Functional cookies: These cookies remember your preferences — such as your chosen language settings, preferred payment method, and responsible gaming configurations — so you do not have to re-enter them on every visit.
- Analytics cookies: These cookies collect anonymised data about how you use the platform — which pages you visit, how long you spend on each section, and which features you use most. This data is used in aggregate to improve the platform experience for all users.
- Security cookies: These cookies help us detect and prevent fraudulent activity, identify unusual login patterns, and protect against cross-site request forgery and other security threats.
Managing Your Cookie Preferences
You can manage or disable non-essential cookies through your browser settings. Most modern browsers allow you to block third-party cookies, clear existing cookies, or receive a notification before a cookie is placed. Please note that disabling strictly necessary cookies will impair the functionality of the 2223bet platform, including your ability to log in and maintain an active session.
For instructions on managing cookies in your specific browser, consult your browser's help documentation. Common browsers used by players in Bangladesh include Chrome for Android, Samsung Internet, and Firefox Mobile.
06 Data Retention
2223bet retains your personal data for as long as is necessary to fulfil the purposes for which it was collected and to comply with our legal and regulatory obligations. The table below sets out the standard retention periods for the main categories of data we hold.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal and regulatory obligation |
| KYC identity documents | 5 years from account closure or last transaction | Anti-money laundering compliance |
| Financial transaction records | 7 years from the date of each transaction | Financial regulatory requirement |
| Betting and game history | 5 years from the date of each wager | Dispute resolution and audit trail |
| Customer support communications | 3 years from the date of the communication | Quality assurance and dispute resolution |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of lawful basis for marketing |
| Analytics data (anonymised) | Up to 26 months in anonymised form | Platform performance improvement |
When personal data reaches the end of its retention period, it is either securely deleted from our systems or permanently anonymised so that it can no longer be linked to an individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.
07 Data Security
2223bet implements a comprehensive set of technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security framework includes the following safeguards:
- Encryption in transit: All data transmitted between your device and our servers is encrypted using Transport Layer Security (TLS 1.2 or higher) with 256-bit encryption keys.
- Encryption at rest: Sensitive data stored on our servers — including identity verification records and payment identifiers — is encrypted using AES-256 encryption.
- Access controls: Access to personal data within 2223bet is strictly limited to authorised personnel who require it to perform their job functions. All staff with access to personal data undergo security training and are bound by confidentiality obligations.
- Password security: User account passwords are never stored in plain text. We use industry-standard hashing algorithms with salting to ensure that even in the event of a data incident, passwords cannot be recovered in their original form.
- Regular security assessments: Our platform and infrastructure undergo regular security audits, penetration testing, and vulnerability assessments conducted by qualified security professionals.
- Incident response: We maintain a documented data breach response procedure. In the event of a data security incident that poses a risk to your rights, we will notify affected users as promptly as practicable.
While we take every reasonable precaution to secure your data, no online platform can guarantee absolute security. You also play an important role in keeping your account secure — by choosing a strong, unique password, not sharing your login credentials, and contacting us immediately if you suspect unauthorised access to your account.
08 Your Rights
As a user of the 2223bet platform, you hold a number of rights in respect of your personal data. We are committed to honouring these rights promptly and transparently. The rights available to you are described below.
- Right of access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed. We will provide this within 30 days of a verified request.
- Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. For basic account information such as your contact details, you can update this directly through your account settings.
- Right to erasure: You have the right to request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where you object to processing and there are no overriding legitimate grounds. Note that this right is subject to our legal data retention obligations — some data, such as financial transaction records, cannot be deleted before the end of their mandatory retention period.
- Right to restrict processing: You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, while you contest the accuracy of the data we hold about you.
- Right to data portability: Where data is processed on the basis of your consent or for the performance of a contract, you have the right to receive your personal data in a structured, commonly used, and machine-readable format.
- Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, though such objections will be considered against our specific legitimate purpose.
- Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.
To exercise any of the above rights, please contact the 2223bet data team at [email protected] with your full name, registered email address, and a clear description of the right you wish to exercise. We will respond to all verified requests within 30 days. Identity verification may be required before we can action your request to ensure we do not disclose or delete data belonging to another individual.
09 Third-Party Services
The 2223bet platform integrates with a range of third-party services to deliver a complete betting and casino experience. These integrations involve certain data flows that are described in this section.
Game Studio Integrations
When you launch a game from a third-party studio — such as a slot from Pragmatic Play or a live dealer table from Evolution Gaming — a game session is initiated that involves the transmission of a pseudonymous session token and your current account balance to the studio's game server. 2223bet does not share your full name, contact details, or payment information with game studios. Each studio operates under its own privacy practices; however, game studios supplying content to 2223bet are contractually required to handle session data securely and to use it only for the purpose of delivering the game session.
Payment Partner Integrations
When you initiate a deposit via bKash, Nagad, Rocket, Upay, or a linked bank account, your transaction is processed by the respective payment provider's infrastructure. 2223bet transmits only the minimum data necessary to initiate and confirm the transaction. Each payment partner operates under its own privacy policy and applicable financial regulations. 2223bet is not responsible for the data handling practices of third-party payment providers once data leaves our platform environment.
Links to Other Pages
The 2223bet platform contains internal links to pages within the https://2223bet.bet domain only. We do not link to external third-party websites within the main platform interface. This Privacy Policy applies exclusively to the 2223bet platform and its directly operated services.
10 Policy Updates & Contact
Updates to This Policy
2223bet reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we provide. When material changes are made, we will notify registered users via their registered email address at least seven (7) days before the changes take effect. The updated Policy will always be accessible on this page with a revised effective date clearly displayed at the top.
Your continued use of the 2223bet platform after the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should cease using the platform and request account closure before the changes take effect.
Children's Privacy
The 2223bet platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a registered user is under 18, we will immediately suspend their account, investigate the matter, and take steps to delete any personal data associated with the underage use. If you believe a minor has registered on the 2223bet platform, please contact us immediately at [email protected].
Contact Our Data Team
If you have any questions, concerns, or requests relating to this Privacy Policy or the way 2223bet handles your personal data, please contact us using the details below. Our team is based in the Bangladesh Standard Time zone (BST, UTC+6) and aims to respond to all privacy-related enquiries within one business day.
- Email: [email protected]
- Subject line: Privacy Enquiry — [Your Registered Username]
- Response time: Within 1 business day for general enquiries; within 30 days for formal data rights requests
Your Data Is Safe — Now Enjoy the Platform
Now that you understand how 2223bet protects your privacy, explore everything we have to offer — from cricket betting and live casino to slots and crash games. All for adults aged 18 and above.